Privacy Policy

1. Information We Collect

When you contact Southborough Driveway Detailing or request a driveway detailing appointment or drop-off time through our website, phone, or social channels, we may collect:

• Your full name
• Phone number (for appointment coordination and arrival text updates)
• Email address
• Driveway service address (for Southborough residents) or town of residence (for out-of-town drop-offs)
• Vehicle details (make, model, year, and condition)

2. How We Use It

We use your personal details strictly to:

• Schedule, confirm, and complete your car detailing appointment.
• Send arrival updates when walking to your Southborough driveway with our wagon.
• Send notification texts when your drop-off vehicle is ready for pickup.
• Communicate regarding weather reschedules (such as rain or severe conditions).

3. Data Storage & Security

We take reasonable precautions to safeguard the limited customer contact information you share with us. We never sell, rent, or trade your personal contact information to telemarketers or third-party advertising brokers.

4. Third-Party Sharing

We do not share your information with outside parties, except for standard service providers necessary to facilitate appointment requests (such as form processors) and payment platforms (such as Venmo) used at your discretion when completing payment.

5. Cookies & Analytics

Our website may use standard technical cookies for session navigation and performance monitoring. You can set your browser to refuse all or some cookies without affecting your ability to browse our services.

6. Your Rights

You may at any time request to review, update, or permanently delete any contact information we have on file for you. Simply text Michael at (508) 614-5752 or email us at hello@sobodetailing.com.

7. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please reach out to Michael Iannarelli, Founder, at (508) 614-5752 or via email at hello@sobodetailing.com.